Address
ZO Office Space, Makumbusho New Bagamoyo Road, 1st Floor
Work Hours
Monday to Friday: 8AM - 6PM
Saturday: 10AM - 5PM
About Us
Who We Are
HOIST INSURANCE AGENCY we pride ourselves on being your go-to insurance agency with a team of people who possess extensive experience in the insurance industry. With a combined track record spanning several decades, we bring a wealth of knowledge and expertise that sets us apart from the competition.
At Hoist Insurance Agency, we believe in putting our customers first, our customer-centric strategy ensures that you receive the best coverage options tailored to your unique needs. Our dedicated team is committed to adding value to your life and businesses by offering comprehensive coverage and exceptional customer support. We go beyond traditional insurance offerings to provide you with added value services, ensuring your peace of mind and financial security.
Our Mission
To provide innovative insurance solutions with personalized service exceeding the customer's expectations through partnering with them in finding the best solutions for their insurance needs.
Our Vission
To be the insurance agency of choice, dedicated to educating, serving, and protecting our customers with their businesses against unexpected loss on the best insurance policies at the competitive price.
Company Values
Innovation
We are determined to be innovative, creating new ideas, offering new solutions, and never resting on our success. We are self-starters with willingness to take prudent risks and find creative solutions to our customers’ needs.
Customers
We listen to customers, understand their needs, offer the best solutions and deliver on our promises, we go beyond expectations and always deliver an outstanding experience.
We behave with Integrity
We practice with honesty, integrity, openness and fairness when dealing with customers and other stakeholders in the market.
Professionalism
We uphold a commitment to operate with a high level of integrity, transparency, and ethical standards. Our primary focus is on our customers, and we prioritize delivering quality services while adhering strongly to the best practices of Corporate Governance.
Transparency
Policies & procedures are clearly defined, well communicated and applied equally to all of our clients.
Excellence
We aspire to be the best in what we do and to lead by example. We set high personal and company standards, so as we consistently exceed customers’ expectation.
OUR OBJECTIVES
To offer expertise and guidance
We eagerly bring extensive knowledge and expertise in the insurance practice to our customers.
To bid personalized Solutions
Our approach is to understand your specific needs and tailor insurance policies to provide the right insurance cover.
To put forward a competitive pricing
we will ensure you receive the best coverage at competitive prices.
Claims Assistance and Support
we provide guidance and support throughout the process to all the required documentation until settlement.
Ongoing Relationship and Reviews
we proactively reach out to clients to discuss any changes or challenge in their life or business that may require adjustments to their insurance coverage, ensuring they are adequately protected at all times
Exceptional Customer Service
Our goal is to offer our customers a seamless and trouble-free experience, striving to make the insurance process as smooth as possible.
Education and Risk Management
we aim at providing awareness education on insurance-related topics and risk management strategies to our customers to protect them against unforeseen disturbances.
Why choose Us
We assist you on timely claim payment.
- We are equipped to deliver a comprehensive and prompt claims service to all our clients. We recognize that this capability is essential to meeting the service standards our clients expect. Whether it's guiding you through the claims process, ensuring timely settlements, or addressing any claim disputes, we are here to assist you every step of the way.
We give you a choice
- We are committed to ensuring that you receive the optimal coverage at competitive prices, providing a diverse range of coverage options. Our dedicated team specializes in evaluating our customers' insurance requirements and aligning them with the insurance carrier that is best suited to meet those needs while ensuring affordability for the customer.
We offer personalize advice
- Hoist Insurance Agency goes beyond just securing competitive pricing; we ensure you have comprehensive coverage. Our commitment extends throughout the entire process, aiming to be your preferred agent. By thoroughly understanding your unique needs, we act as advisors in addressing your insurance requirements.
We are your advocate
- We will help you to secure and managing your insurance needs by providing you with a customized service and plan that will help you in decision making and cost effective.
We offer shorter turnaround time.
- We maintain a short turnaround time for all our services, ranging from underwriting to claims settlement, to meet and exceed our customers' expectations.
We offer one-stop shopping
- At Hoist Insurance Agency we can address a wide range of your insurance needs, encompassing General, life, and health insurance covers, all under one umbrella.
We offer consultation to our clients Insurance policies.
- We maintain a short turnaround time for all our services, ranging from underwriting to claims settlement, to meet and exceed our customers' expectations.